Privacy policy

Privacy Policy

This Privacy Policy describes how Beneroad (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://beneroad.com/ (the “Site”), use our services, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any updates will be posted on this page with the revised “Last updated” date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources. The type of information we collect depends on how you interact with our Site.

We may use your information to:

  • Communicate with you

  • Process and fulfill orders

  • Improve our Services

  • Comply with legal obligations

  • Enforce our terms and protect our rights

What Personal Information We Collect

Information You Provide Directly

This may include:

  • Contact details: Name, address, phone number, email

  • Order information: Billing and shipping address, payment confirmation

  • Account information: Username, password, and security-related details

  • Customer support communications: Information you provide when contacting us

Providing certain information is optional, but failure to do so may limit access to some features.

Information Collected Automatically (Usage Data)

We may automatically collect information about your interaction with our Site using cookies and similar technologies. This may include:

  • Device and browser information

  • IP address

  • Pages viewed and actions taken on the Site

Information from Third Parties

We may receive information from third-party service providers such as:

  • E-commerce platforms (e.g., Shopify)

  • Payment processors (to securely process transactions)

  • Analytics and marketing partners

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products & Services

We use your information to:

  • Process payments

  • Fulfill and ship orders

  • Manage accounts

  • Handle returns or exchanges

  • Send transactional notifications

Marketing & Advertising

With your consent, we may send promotional emails or display advertisements tailored to your interests. You may opt out of marketing communications at any time.

Security & Fraud Prevention

Your information may be used to prevent fraud, illegal activity, or misuse of our Services.

Customer Support & Improvements

We use personal information to respond to inquiries and improve our Services.

Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze Site usage. You can manage or disable cookies through your browser settings, though this may affect functionality.

How We Share Personal Information

We may share your personal information with:

  • Service providers (payment processing, shipping, analytics, customer support)

  • Marketing and advertising partners (with consent)

  • Legal authorities if required by law

  • Affiliates or during business transactions (e.g., mergers)

We do not sell sensitive personal information without your consent.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Children’s Privacy

Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal data from children.

Data Security & Retention

We take reasonable measures to protect your information, but no system is completely secure. Personal data is retained only as long as necessary to fulfill legal, contractual, or business purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Opt out of marketing communications

  • Restrict or object to data processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how your data is handled, you may contact us directly. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your information may be stored or processed outside your country. Where required, we use lawful data transfer mechanisms to protect your information.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 beneroadonline@gmail.com
📞 +92 300 0630299 (9am – 7pm, Mon – Sat)
🌐 https://beneroad.com/

For data protection purposes, Beneroad is the data controller of your personal information.